Short Summary

Craft in Focus has always respected its customers' data, and has always sought permission to send information and conform to the required regulations. Therefore we were already well placed to comply with the GDPR (General Data Protection Regulations) which came into force in May 2018. However for your peace of mind we would like to remind you of how we look after your data.

Sharing of Data

Your data is NEVER shared. We do not under any circumstances pass your data to any third party.

Should at anytime you wish to remove your email from our list or cease receiving our updates, simply click the ‘unsubscribe’ button at the foot of any information Email you receive from us. Alternatively Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. stating ‘unsubscribe’ in the subject line or in the email.

Should at anytime you wish to remove your Name and Address from our postal list or cease receiving our updates, you may let us know by any of the following means: 

  • Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. (preferred),
  • Telephone us at 01622 747325, or
  • Write to us at Craft in Focus, PO Box 942, Maidstone, ME15 0YB.  In all instances giving your name, first line of address and post code. 

Any data we hold is held solely to enable us to send the information that was requested. We shall not use your data in any other way. You have given us your details in order that we may inform you of our events, and information on who is exhibiting, and to post you our special offer / reduced cost entry tickets and nothing else.


Full Privacy Policy

Our contact details

Name: Craft In Focus

Address: PO Box 942, Maidstone, ME15 0YB

Phone Number: 01622 747 325

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

www.craftinfocus.com and www.desirefair.com and www.celebratingceramics.co.uk

Privacy Notice updated March 2022.

The type of personal information we collect

We currently collect and process the following information:

  • Contact name, email and postal addresses, telephone numbers.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To send exhibiting or visiting information about our events
  • To send tickets to our events if you have purchased or applied for tickets

We also obtain contact information from competition partners, including publishers, who provide us with details of competition entrants to issue prizes and, where entrants have given consent, for marketing purposes.

We use the information that you have given us in order to post or email you details about our events.

We do not share this information with any other organisations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by sending an email to info@craftinfocus or calling 01622 747 325.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored.

We keep names, addresses, email details and phone details on our secure databases until we are informed that someone wishes their data to be deleted.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or 01622 747 325 if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at This email address is being protected from spambots. You need JavaScript enabled to view it..

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Important Information Regarding Your Visit

We've been working hard behind the scenes to make sure that our events are as safe as possible, whilst also following the latest government guidelines. We want you, our loyal customers, as well as our own staff, exhibitors and venue staff to feel safe during our events. We also have some small but important requests for you which will help us look after everyone. We're all in this together after all and these requests mean you can enjoy your time at our events. 

  • Visitors will be asked to follow the latest social distancing government guidelines so everyone can enjoy their visit
  • Numbers will be monitored in the selling areas
  • We may ask visitors to queue for a short time before entering the selling areas and we would ask for your patience during this time. We will manage and monitor queues to make them as smooth and easy as possible
  • Hand sanitisers are available at the event. Visitors will be asked to maintain their own personal hand hygiene to protect everyone
  • Visitors will be asked to follow the one-way system in place at the event
  • In line with the current government guidelines we would ask you to wear a face covering in the shopping areas
  • Please do not attend if you or anyone in your household is feeling unwell or has symptoms of Covid-19

Visitor Feedback

  • “Love the miniatures exhibition, excellent idea – please continue. Excellent mix of potters, many different ideas/forms etc.”

  • “This work is outstanding in expression, form, emotional engagement. Exceptional.”

  • “Lovely show. Good demos. High quality work.”

  • “Fantastic event – loving all the displays. Such variety. Great setting. Miniatures on sale are fun and a lovely way of seeing skills gathered together in a small space.”

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Makers shown on this website will not necessarily be exhibiting at all Craft In Focus events.
© All work shown is copyright of the maker named.